Why it matters
Lifts, hoists and stairlifts all have the potential to cause serious harm if they are not maintained and working properly. We are legally obliged to maintain and inspect the equipment installed in our properties and communal areas.
What we do
We service and inspect lifts within communal areas every 6 months.
The lifts will be out of action for a short time while these are undertaken, and notices will be placed on each floor letting you know this is happening.
We will try to complete this work at times that will cause the least disruption.
Lifts installed within your home will be serviced either every 6 months or annually, depending on the type and age. Generally, lifts under 5 years old will only require an annual inspection.
What you need to do to keep your home safe
Make sure you:
- provide us with access to undertake maintenance and inspections when requested – failure to provide access may result in legal action and additional charges
- are using the equipment within its “Safe Working Load” (the maximum load that a piece of lifting or racking equipment can safely handle under normal operating conditions) and in accordance with any instructions provided
Please do not use the equipment and contact Repairs if you notice:
- an abnormal or unusual noise
- a smell of overheating
- unusual or erratic movement
- damaged or exposed wiring
- damaged parts
- missing parts
- unusual or abnormal operation
- any other fault
- any other damage; including water and fluids
Your safety
